My son was there for 40 days several years ago. He had a long history of violence against us his family, and was sent there after being arrested for assaulting his dad. He had armed himself with a butcher knife in order to kill me if I found him up playing video games in the night - at age 14.
I supplied them with names and numbers for all of the therapists that he saw there so that they could get an accurate history. They knew we only had 30 days on our insurance, and assured us we would have an eval done in a week.
Three weeks later, they still had not called anyone for a history. They decided I had beat and burned him with cigarettes from birth, because he said so. They had still not released a report to us. I finally threatened to remove him because I knew they had empty beds if they didn't call the past therapists for input and a history. I asked for a new therapist there because the one he had wouldn't talk to me, just kept asking me about violence against my son.
They kept her on and got a junior therapist to call the past family therapists. Even though she knew that the eval would say that he had PTSD due to abuse by me, she didn't ask them about abuse, so they couldn't set her straight.
They ambushed my husband and I with the psych eval in a family session 27 days into his 30 day stay. (He ended up with 40 because he spanned the new year.) It nearly ruined our very strong 18 year marriage. They were heartless and cruel to do it to us, and to enable him by encouraging him.
He never came home. He's lived in homeless shelters and has been mooching off of a stranger for a while now. He is unmedicated and won't talk to us. He admits the abuse report was a lie, but feels it was justified because he didn't want to be there.
He was a danger to us and to himself. He needed a locked ward.
The staff was totally incompetent. Especially Genny, who lied to us about treatment and diagnosis, fell for a smart kid's lies, delayed treatment, and refused to get an accurate history.