Wynonna Messing was represented to me as the contact person for inquiries about my grandaughter's placement when she first was sent to Casa by the Sea. I called the St. George telephone number (not the 800 number) every day for 5 days, and was told Ms. Messing, as admissions coordinator, would be returning my call. She did not. I finally "caught" her by calling at 7:00PM one evening, and the receptionist answering the phone at that late hour put me through to Ms. Messing. Ms. Messing was flustered and somewhat frantically shuffling papers and using her computer as I asked where my grandaughter physically was and how I could contact her (silly me). The upshot was that Ms. Messing could not find her or her paperwork...to which I reacted with an expletive-deleted. Ms. Messing gained enough composure to coldly inform me that all communication was to go only through the parent.
During this conversation, I also inquired after the landmarks which delineate levels, i.e., how was my grandaughter, who had told me by phone 2 days before leaving that she was going to "book it" through this place, going to progress. I was told that it was purely her choice to move up. (Hhhmmm, first encounter with WWASPS-speak.) When I inquired if there was a Parents' Manual with rules, I was told by Ms. Messing that there was no such document. This non-existant Parents' Manual is available in Adobe Acrobat Reader form on the WWASP website.
So much for my first venture into honesty, integrity, accountability.
Ms. Messing definitely IS NOT only a financial officer of WWASPS. She is a young-ish (late 20's, I would guess) bureaucrat, snippy, fully schooled in the hidden agenda of WWASPS, and a full-out liar as well. Having known about Karen's FedEx package for some time now, I am convinced that this little bitch was perfectly capable of sending it out.
