I am posting this in the hope that other parents who are looking for help for a struggling teen won't be taken advantage of as we were
After a great deal of checking, we hired Paul Auchterlonie of Advantus Education as an educational consultant. Once the contract was signed and he was paid ($3,000) up front, he became unreachable. His website (Advantus Education) speaks of a staff, but it turns out he is a one-person operation. He did not return phone calls or emails for close to three weeks, at which point we sent him a registered letter declaring the contract void on the basis of his non-compliance, and asking for a full refund.
He emailed that day (no coincidence) with a lot of conflicting excuses. Over the next week we had many email exchanges, but he refused to actually telephone us. The long and short of it is, he refused to issue a refund, and so we have lost three thousand dollars.
I got in touch with a lot of people who he had once worked with, both families and professionals. It turns out that he used to be very respected but in the last year or so he has given up his offices, lost his staff and reputation. However, he's still taking in money.
We are struggling now to help our daughter through a difficult time and can't spare the time to take this to a lawyer, which I would guess is something he counts on. When I have time I will file a complaint with the Better Business Bureau. By the way, it turns out that there were multiple complaints filed against him, but under a different business name.