I'm in touch with Karen myself, but I did not apologise on TSW's behalf, they're his opinions and he's entitled to them AS IS SHE!
I agree with Psy on this - i said so before, running parents like Karen off the board is a bad move, they'll go and get support from parents who are all for sending kids off to programs, what does that achieve? The opposite of what you claim to want, the opposite of TSW's purpose in life to shut down all programs - well done, you just pushed a parent away who was having a real look at programs and what they really do, yep way to go