Treatment Abuse, Behavior Modification, Thought Reform > Peninsula Village

Getting Records From PV - URGENT

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Anonymous:
where can i view the costs of getting my records?
if i have a therapist or psychiatrist that ive known for years request the record, should they check for patients request or for care?
if i dont get the entire record, how can i ensure that i get the rest?
and what are the limitations? i was there in 03-04... would i still be able to get mine?

stoodoodog:

--- Quote from: "milk blood" ---where can i view the costs of getting my records?
if i have a therapist or psychiatrist that ive known for years request the record, should they check for patients request or for care?
if i dont get the entire record, how can i ensure that i get the rest?
and what are the limitations? i was there in 03-04... would i still be able to get mine?
--- End quote ---

Hi milk blood,
I am glad you came back. You can actually request your own records from PV, but if you prefer to have your care provider send for them (which is a good idea for some people because in several cases even seasoned therapists have found the records shocking to read)
You should still be able to get your records because PV keeps them on the premises. I have heard some kids say they were told their records would be destroyed after five years but I think that is another way to discourage former patients from asking for them. There is no reason why you shouldn't get all of your records, but if you feel that some are missing, you should take measures to resolve the error in a reasonable fashion. After that...
 You will have to call to get the exact fee for your records.  If you are uncomfortable, ask your therapist to call for you.
They are expensive, but we have a small fund set up for kids who might need some financial help.

If anyone else has something to add here please feel free.
Here is a link to Zens post with the form docs.
 

--- Quote from: "ZenAgent" ---This should make it easier to get your records from PV:  here are the forms to print out, one for health/medical records, one for psychotherapy notes.  Indeed, the therapy was psycho...

http://www.fornits.com/pv/Authorization ... 7-1-05.doc

http://www.fornits.com/pv/Authorization ... 7-1-05.doc

Mail them to:

2431 Jones Bend Road
P. O. Box 100
Louisville, TN 37777
Att. Deborah Montooth
--- End quote ---

xEnderx:
I just got an email back from PV.


--- Quote ---Hello Mr. XXXXXX I had a request for records from you forwarded to me via our online messaging. I am inclosing 2 release attachments that would need to be filled out and signed. There is a fee for making personal copies of records. If the request is for follow up care to another provider we would send those to your provider as a professional courtesy you just make the release out to send to them.

The fee will be $.75 for the first 50 pages, $.50 for the next 50 to 199 pages and then $.25 for the each page after that.

Please feel free to call me at 865-970-3255- opt 1 and opt2.

Thank you.

 

Debra Montooth

 

Peninsula Village Medical Records

PO Box 100, Jones Bend Rd

Louisville, TN 37777

 

865-970-3255, option 1, option 2

1-800-255-8336, optionn 1, option 2

fax: 865-970-1812
--- End quote ---

I sent an email back requesting the total number of pages. I will attempt to have the records sent to the facility that I currently work at since I can likely get our clinician to sign a HIPPA release for me. Either way, its easy to see that these records could end up being very costly for a patient that had a long stay.

Ursus:

--- Quote from: "xEnderx" ---I just got an email back from PV.


--- Quote ---Hello Mr. XXXXXX I had a request for records from you forwarded to me via our online messaging. I am inclosing 2 release attachments that would need to be filled out and signed. There is a fee for making personal copies of records. If the request is for follow up care to another provider we would send those to your provider as a professional courtesy you just make the release out to send to them.

The fee will be $.75 for the first 50 pages, $.50 for the next 50 to 199 pages and then $.25 for the each page after that.

Please feel free to call me at 865-970-3255- opt 1 and opt2.

Thank you.

 

Debra Montooth

 

Peninsula Village Medical Records

PO Box 100, Jones Bend Rd

Louisville, TN 37777

 

865-970-3255, option 1, option 2

1-800-255-8336, optionn 1, option 2

fax: 865-970-1812
--- End quote ---
I sent an email back requesting the total number of pages. I will attempt to have the records sent to the facility that I currently work at since I can likely get our clinician to sign a HIPPA release for me. Either way, its easy to see that these records could end up being very costly for a patient that had a long stay.
--- End quote ---
So... are you saying if someone has 300 pages of records, it'll cost them about $137.50? Geeezzz...

xEnderx:
Judging by the amount of documentation that msot facilities I work with in California are required to do, I think that 300 pages would cover a stay of MAYBE 2 months. Thats a pretty conservative estimate.

You are going to have a minimum of 1 page per progress note per shift, per day. Plus at least 1 group note per day. Plus a page any time the patient is restrained. Thats not counting documentation for medication changes, treatment team meetings, family meetings, etc.

Keep in mind though, I don't have any hard numbers as far as how many pages are included in my personal packet. Once I find out, I'll post it up here. Luckily I'm in a position that I can get a HIPPA release signed by either my clinician or my personal therapist. The "professional courtesy" part of the email is something that I will work on getting details about. Might be a loophole that folks can use to get their records without draining their bank accounts.

I'd say that the crazy charge scale for records is clearly a tactic to keep people from following through on getting them.

Just to put things in perspective the facility I work for generally ends up with 120+ pages of documentation for our clients. We are designated as a 5-7 day facility.

Edit: Nice to see that the PV staff can't even be bothered to use a spell checker.

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