She is not afraid to complain about the program. She has good and bad things to say. She will write home about how horrible the food is, this particular staff member is an asshole, she had to wash pots and pans, some of the girls are mean, it is all just a popularity contest, she thinks so and is a bitch, she does not like addictions group therapy because it just makes her start "fiending" , but she does like NA she finds it helpful, she does not usually like to share in group, but sometimes she feels better afterward, the school work is hard, this teacher does not help her but the other one does. Her letters do not indicate abuse. I have been up to see her in person she looks great, she looks "healthy". Her attitude is positive, we talk on the phone regularly. I am very wary, my eyes and ears are always open. But I have only seen positive growth in her. Personally I couldn't give a shit what level she is on, and I have told her this, I only care where she thinks she is at with herself.