Now that I read it again I was mistaken. The parents "did" sign up for individual therapy but during a crisis the boy did not have immediate access to her and instead saw an unlicensed therapist.
It boils down to:
The parents were suing the school because their son caused trouble and got tossed in jail and they wanted their money back.
As far as providing therapy goes:
The parties seem to agree that although Trudy Godat was not licenced, one member of Matthew Pence's "treatment team" was a licenced therapist.
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