Our 15 year old son has been there for 3 weeks. We receive the weeks letters from him once a week. We have received a total of 10 letters from him. We speak to his therapist once a week and we have his cell number along with others that we were encouraged to call if we needed to. Our son went to Outback willingly. My wife and I took him there and we will be visiting with him in two weeks for a kind of half time visit and family therapy. My brother is a therapist and has heard of many good outcomes at Outback. So far so good, but we really don't know a lot. It is very expensive. respond with any questions