I think that it is a problem that the programs know how to market to parents better than the we do. I realize that the main purpose of this forum is for people who have been through a program to find support. Parents, however, stumble upon this site all the time: the parents who actually care to research a program online. One parent with a daughter at VCA found my Yahoo group because I posted it on this site. Although I wanted to say, "What are you, dumb? You dropped you daughter off with strangers and THEN did research?" instead I played diplomat. I gave her the validation that she needed (Me: "I understand how hard it was for you. You made the best decision you could under the circumstances.") and told the girls in the group to do the same. We shared our stories and ultimately she pulled her daughter out. I do not know that it was BECAUSE of how we treated her that she made that decision, but I am pretty sure that if I had not played diplomat, she would not have listened to me with an open mind.
Look, I did not mean to make a big stink about the new title, and I certainly understand its implication. I just wanted to raise a point is all.