Let's have some fun with this one. Do parents receive this manual BEFORE or AFTER signing the Enrollment Agreement? Seems as though there are some details left out. CAPS added.
Deborah
Tranquility Bay's Online Parent Manual
http://www.adolescentspecialtyschools.c ... itybay.pdfLet me introduce myself. My name is Jay Kay. I started working with teens seven years ago, as
a PSYCH TECHNICIAN at Brightway Adolescent Hospital. The first 3 ½ years I was involved in the management of Brightway. First, as a Shift Leader, then as the Assistant Administrator, and finally as the Administrator. I then accepted the position of Director of Tranquility Bay in November of 1996.
What's a Psych Technician? I've never heard this term. What are the qualifications for this position and did he possess them?
MAILING ADDRESS:
Tranquility Bay
Caribbean Center For Change
C/O Olde Warf Hotel
Treasure Beach
St. Elizabeth Parish
Jamaica, West Indies
Caribbean Center for Change?
Immediately following your first conversation with your Family Representative, it is vital that you send a letter to your child. In it, indicate that you are COMMITTED TO THEIR FINISHING THE ENTIRE PROGRAM, and that nothing short of completion will be acceptable.
Each facility sends to the World Wide office pictures of various activities and changes
happening at the facility. Each facility will be feature with new pictures once a week. YOU MAY GET A CHANCE TO SEE YOUR TEEN!
Links to various marketing information about World Wide programs are part of the website. If you desire to ORDER MARKETING MATERIAL or share information with a friend, you can obtain this type of information on the web site.
Your child and you may correspond by mail as often as you each desire. Phone calls, as stated
in the Enrollment Agreement (see Item #13), are a privilege that your child must earn by attaining
Level 3 status, usually takes 1 -3 MONTHS, they are short and not too frequent (once or twice a month). This helps keep the COST DOWN TO PARENTS, as all calls, as stated in the enrollment agreement, are on a collect basis, plus, all phone calls require a SUBSTANTIAL AMOUNT OF EFFORT AND LOGISTICS TO COMPLETE.
Once your child reaches Level 4 your child is eligible for Parent Weekend. The Parent Weekend
should be the FIRST TIME YOU VISIT your child. Visits are an EARNED PRIVILEGE for the students, so we ask for your support in waiting until your child is on Level 4 before arranging a visit. It is important for your child to earn this privilege. The initial visit will ONLY BE APPROVED IF THE TELEPHONE CALLS WITH THE PARENTS HAVE BEEN PRODUCTIVE.
We especially ask that parents do not send snack foods, as this undermines the Level Program. Students may buy items if they are on Level 2 or higher and have not used all their incidental fee for paying their necessary bills, (FINES, restitutions, payment for medical needs, purchase of needed items, etc.).
The Program staff have to make numerous decisions about when to seek medical/dental help for
students ranging from small to serious ailments, injuries, or needs. We try to make our decisions
taking into consideration a balance between ADDED COSTS TO THE PARENT for medical care, and true
medical need of the Student. The staff, like any parent, can MISCALCULATE THE TIMING OR NEED OF MEDICAL INTERVENTION. Such miscalculations can result in the student not getting medical intervention as soon as would be recommended or to avoid complications. The Program staff make these "judgment calls" for and in behalf of the parents. Any such "judgment calls" are subject to human error, especially since many of these judgment calls would have to be made by a non-medical staff. For these reasons, the Program or its staff are not liable for any illness, complications or damages occurring to the Student because of a miscalculated "judgment call" made by the staff in terms of the need or timing of medical intervention for the Student.
All medications are SELF ADMINISTERED by the student under the general supervision of a non-medical staff member. Because of the DIFFICULTY AND LOGISTICS involved with medications, it is possible there may be times the Student MAY NOT HAVE ACCESS TO MEDICATIONS FOR CERTAIN PERIODS OF TIME. Because all medication is essentially self-administered, problems or mistakes are possible. For these reasons, the Program accepts no liability (See Enrollment Agreement #14) for problems associated with the disbursement of medication.
Many of the activities in which the student may participate involve some risk. These risks include, but are not limited to such activities as transportation, swimming, snorkeling, water sports, hiking, etc. There is also some inherent risks of illness, including but not limited to illnesses that are contagious; illnesses or health risks that are common to the GEOGRAPHIC LOCATION, including mosquito bites, sores, hives, rashes, SLOW-HEALING CUTS; illness connected to FOOD SERVICES, etc. There is also risk of hurricanes, earthquakes and other acts of nature, etc. While the Program goes to great lengths to prevent illnesses and accidents, the Program cannot accept any liability for illnesses or
injuries or other damages occurring to the student during enrollment (See Enrollment Agreement #19).
Occasionally STUDENTS MAKE IT DIFFICULT FOR THEIR PARENTS BY CLAIMING THAT THEY HAVE BEEN TREATED UNFAIRLY or they feel that certain conditions exist at the Program that are not in their best interest. The grievance policy allows students to bring these concerns to the surface and have them
properly reviewed by persons not only inside but outside the Program if needed. Parents at times are pressured by their child to do something about it. If you find yourself being placed in this position, LET YOUR CHILD KNOW THAT YOU ARE AWARE OF THE GRIEVANCE POLICY AND ENCOURAGE THEM TO USE IT. You may wonder if there is really something to what is being said or if this is another manipulation to get you into a position you are not comfortable with. Whatever the case, by using the grievance procedure, your child's concerns will be DIRECTED TO ADMINISTRATIVE PERSONNEL and we are more than willing to send you a copy of the grievance and the findings of the review board.
While the contract period is a minimum of three months, the SPONSERS should understand the Program has best results when adolescents are in the Program for a year or more, and when they meet the criteria for completing the Program.
A student may be placed on Observation Placement for the following reasons:
A. The student is considered to be a danger to themselves or others.
B. The student is considered a security risk.
C. The student refuses to cooperate with the Program and therefore needs to be removed from the regular program until cooperation can be assured.
Tranquility Bay has a zero tolerance policy against ACTS OF VIOLENCE AND PHYSICAL AGGRESSION as well as other dangerous, severely disruptive, or extremely defiant behavior exhibited by any
student. Therefore, any student exhibiting these types of behaviors will be expelled at least temporarily.
In such cases, parents have a couple of options:
They may request admission to Tranquility Bay, WHICH IS ANOTHER World Wide Association of Specialty Programs facility that has had good success working with these types of behaviors.
Or
The student can complete a 28+ day intensive boot camp that is designed to deal with these types of behaviors after which the student may return to Tranquility Bay. This Boot Camp, HIGH IMPACT, in Baja, California, Mexico, will work with students who are struggling in our Program and then allow the student to possibly return to our Program when they are properly motivated.The good thing is that this Boot Camp is willing to take our students at our tuition rate even though
their normal rate is nearly double. This means our students can participate in this Program
continuing at the same tuition cost to the parents.
