Some people just have no sense of humor. I used to answer emergency room calls like this.
"Dr. Whatever's office, who's calling."
"Coral Springs ER"
{with attitude} "Is this 344-3000?" (confirm number)
"Yes it is"
"I thought I told you never to call here again! Ok, what's the pt name?"
"Joe Smith"
"Is that J-o-e S-m-i-t-h?" {more attitude, asif he's a regular pain in the ass, but right in line w/ the script}
"No, it's S-m-y-t-h."
"Fine! S-m-Y-t-h then! And who's his doctor?"
"Says here, Dr. Khan."
"Well you're not getting Dr. Khan, he's taking a break from you people. Dr. J Gurin will call you back IF you're lucky! Now please, quit calling here! I mean it (unless Dr. Gurin doesn't call within 15 min)
Usually, this was just a nice break from the monotony and the clerk who made the call would be laughing hysterically by the end of it. It was fun. Only once I got a bitch w/ a stick up her ass. Nothing ever came of it.
The United States of America should have a foundation free from the influence of clergy.".
--George Washington, Revolutionary War General and U.S. President