I have no reason to be critical of Laura Gauld. I don't know her, but I'm willing to believe she has had a positive influence and is a decent person.
But, and this is a big but, changing the person at the helm doesn't instantly clean up the mess underneath. That's like putting a new CEO in charge of a pervasively incompetent and hypocritical workforce. Or like putting a new manager in charge of a hopelessly last-place baseball team.
I think that Laura Gauld, who seems to be basically a decent person, is nevertheless either wearing hefty blinders or is in total denial about certain features of Hyde or what Hyde has done to some people. Given her long history with the place, I don't know whether to pity her or feel more than a little impatience.
Just where is the accountability? Hyde does XYZ to student and family ABC, and everyone passes the buck. It's always someone else's fault... the parents, the student, the times, the former administration... So guess what? Hyde does XYZ to student and family DEF. And everyone passes the buck once again.
We may be talking about a generation that has passed between ABC and DEF. And that just makes it harder for most people to connect the dots. But most of the people who went through Hyde in the early days are still alive, and at least some of them are still hurting. That's a long time to hurt.
You would think Hyde should make reparations, given their stance on taking responsibility for one's actions, or, at the very least, attempt to address how and why this shit still goes on. The truth is, they are still busy passing the buck.
At some point, Hyde needs to stop and say, "The buck stops here." Any chance in hell they'll do this?