You need to take into consideration the entire culture of the company. The people that run it are the same sorts of people who used to be counselors back in the day when their were less goverment oversite than the miniscule amount that exists today.
At heart Three Springs was founded to be a money making enterprise. Growth of the company has been geared at buying up other programs and launching new programmes.
What you had a few years back was a massive growth of the company and then the 9/11 fiasco nearly cut the bottom right out of their market leaving them having to scrape for new students. This affected the over all quality of care for the kids, the quality of staff, and the saftey of everyone involved.
Particularly it demonstrated that Three Springs was willing to compromise on such things to maintain a positive cash flow.
You are very wise to be alarmed.
