Is this it?
Since the group's idealization of the trainer was potentially undermined by this incident, decisive defensive operations were necessary to prevent the eruption of hostility in the group. The group felt impelled to reaffirm the goodness of Lifespring and to externalize and redirect the bad feelings evoked, which were potentially directed toward the trainer. Hostility was deflected from the trainer, who received the uncontaminated affection of the group, onto one of the participants who had remained outside the "circle of love." This participant, one of the researchers, had been a symbol of resistance throughout the training by asking questions and at times disagreeing with the trainer. During one group exercise, he had been selected by half of the participants as the "least attractive" person in the group. He was offensive to many participants for being "too analytical," "rigid," and "not feeling enough."
In the wake of the morning's events, affective states were intensified and a mood of hysteria was palpable. While loving feelings were directed toward Lifespring, the hostile component of what had been evoked was now directed more intensively toward the participant-researcher. One participant stood and stated, "I've got something to say to Dick. You know, I really hate Dick!" Another participant charged, "You don't give your love, Dick. All I want, Dick, is for you to love. And you hold back your love!" When Dick explained his reactions to the events of the morning, various participants shouted out angrily, "You're coming from your head, stop analyzing, come from your heart!"