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MightyArdvark unable to connect

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A.T.O.M.:

A.T.O.M.:
He just told me he tried connecting through 3 different computers on 3 different ISP's and still no go. This must be a DNS issue???

TechJockey:

--- Quote from: ""TechJockey"" ---In order to fix any access problems for individual users, they'll have to PM me with a copy of the specific error, and the exact time it occurred.
--- End quote ---


I need the error code that shows up in the browser. It would also be helpful if he tried reloading a few times, to make it easier for me to find the error.

A.T.O.M.:
his FF client is not showing any error (blank window) and his IE client is not showing a specific error, just a generic "unable to connect". at the bottom of the IE window it mentions a possible DNS problem (he sent me screen shots of both)

he's tried to connect from 3 machines on 3 different ISP's from what he told me. obviously he cannot PM you if he can't connect. if you provide an email address, i'll send that to him.

if you read my post above, i already instructed him to dump both his browser and DNS cache, so it's not a cache issue.

Anonymous:
Is his NIC cable plugged in? ((LOL))

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