Spots you are dumber than a box of rocks.
Spots, tell it like it is, READ THE ENROLLMENT AGREEMENT. It spells everything out very clearly.
FYI, the parents don't sign the glossy brochures, they sign the enrollment agreement. They know what they are signing up for or more specifically, they know what they are signing up for in which their kids are not going to get.
The parents are not blind going in. You may have been blind to knowing what your granddaughter was being signed up for if you did not see the agreement before hand, but her mother knew full well what the program was about.