http://www.heal-online.org/childtortureusa.htm#trailsTrails Carolina in Lake Toxaway, NC is confirmedly abusive. We received a report from a former staff stating that this program is abusive. We are currently working on the staff list for this program. In the meantime, please see the complaints confirmed by the Division of Health Service Regulation. If you were abused or had your rights violated at Trails Carolina, please contact us and we will post your story here as a warning to others.
http://www.heal-online.org/trails.pdfviewtopic.php?f=9&t=26502viewtopic.php?f=9&t=26502&start=45#p368695STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION
Postby Ursus » 06 Jul 2010, 01:01
Okay... here we go, no more muckity muck.
Given my predilection for appropriate attribution, y'all would be so good as to note that this doc was obtained (somehow) by Angela & Company at HEAL. I have, as of yet, been unable to reach her re. more details.
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NORTH CAROLINA Division of Health Service Regulation
PRINTED: 03/23/2010
FORM APPROVED
STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: MHL088-020
(X2) MULTIPLE CONSTRUCTION
A. BUILDING ______________________
B. WING _____________________________
(X3) DATE SURVEY COMPLETED: 03/04/2010
NAME OF PROVIDER OR SUPPLIER: TRAILS CAROLINA
STREET ADDRESS, CITY, STATE, ZIP CODE:
500 WINDING GAP ROAD
LAKE TOXAWAY, NC 28747
An annual and complaint survey was completed 3/4/10. The complaint was substantiated. (Intake ID #NC00062564). Deficiencies were cited.
This Rule is not met as evidenced by:
Based on review of facility records, and interviews, the facility failed to implement their policy requiring and ensuring the Department of Social Services (DSS), in the county where services are provided, was notified of all allegations of resident abuse by health care personnel, affecting one of four sampled clients (#4). The findings are:
A review of facility records on 3/1/10 revealed an incident report dated 12/23/09 and 2 incident reports dated 12/24/09 addressing a restraint of Client #4 which occurred on 12/23/09. The report by the Facility Manager dated 12/23/09 stated he "restrained (Client #4) to ground and held until staff intervened." The attached Physical Intervention report also completed by the Facility Manager on 12/23/09 revealed, in the section asking if the student was injured during the intervention, Client #4 got a "bloody lip trying to bite staff."
Review on 3/1/10 of the 2 incident reports completed 12/24/09 revealed
Staff #1 and Staff #2 witnessed the Facility Manager strike Client #4 during the restraint on 12/23/09. The incident report by Staff #1 revealed he "saw [the Facility Manager] hit [Client #4] in the face ... and observed [Client#4] had blood in his mouth."
The incident report by Staff #2 revealed the Facility Manager "took student to ground and punched [Client #4] in the lip."A review on 3/1/10 of an internal investigation report revealed the Executive Director(ED) was out of town and learned of allegations by Client #4 and Staff #1 and #2 in a phone call from the Admissions Director(AD) on 12/23/09. The AD was in charge of facility in the absence of the ED. The AD documented an interview at approximately 4:30 PM on 12/23/09 with Client #4, during which Client #4 told him he had hit the Facility Manager in the face and the Facility Manager hit him back in the face.
Review on 3/1/10 of facility policy and procedures for reporting allegations of abuse revealed: "Policy: The therapist shall provide a leadership role in the identification, reporting, and follow-upon child abuse issues. ... Procedures: ...3. The therapist will receive supervision from a clinical supervisor and the Executive Director to determine if there is enough data to warrant a "reasonable suspicion" that a student has been the victim of abuse. That is all that is required for a suspected report. ... 6. c. Documentation will be made on the Abuse, Neglect, and Dependency Report, Attachment 2 and will be forwarded to the Department of Social Services (DSS)."
Review of facility records on 3/1/10 revealed no Abuse, Neglect, and Dependency Report, Attachment 2 was on file, nor was there documentation that such a report had been forwarded to DSS.