Q. What, if anything, do NATSAP Schools and Programs do to avoid ?taking advantage? of consumers?
A. NATSAP programs are aware that parents who use our schools and programs are particularly vulnerable to abuse and questionable practices. In order to protect parents we endorse ethical and practice principles that specifically insist on honesty and openness in marketing. In order to be a member of NATSAP a program must be licensed by an appropriate state regulatory agency when such licensure is available, or accredited by a national or regional accrediting agency. Also, NATSAP standards do not allow payments or ?kickbacks? to referring professionals for client referrals.
[Can they claim not to give a parent a refund if they prove they used an Ed Con?]
NATSAP Programs and Schools encourage parents and referral sources to visit campuses or sites where youth are served before placement decisions are made. They want decision makers to see alternatives and make informed decisions. All NATSAP programs and schools provide open access to enrolled clients for the purpose of assessing the quality and safety of each setting
[Is this true? I've heard that the 'trouble makers' are hidden away during visits.]
NATSAP programs must provide each participant and their family with a statement that clearly specifies student rights and grievance procedures. The participant rights statement describes access and any restrictions concerning communication with families.
Every NATSAP program must also have a clear process for a participant or parent to register a complaint concerning participant care or program practice. If the complaint cannot be resolved between the consumer and program it may be referred to the NATSAP Ethics Committee for review. The Ethics Committee will work with the program and complainant to attempt resolution of the complaint. Failure to respond to complaints or resolve ethical or practice issues can result in referral to regulatory agencies, sanctions, or removal of a program from membership in NATSAP.
[Programs monitoring other programs. Is this such a good idea? Wouldn't parents feel safer if the monitoring was done by and independent, objective third party?]