In Lon's defense -
IF I recall correctly - once upon a time, naming names was permitted. If I recall correctly, he changed this policy as a result of Susan and the mess she made, pretending to be multiple people. I am under the impression Lon hopes to avoid such occurrences in future with this policy of no names allowed.
However (hey Lon - you listening?) the censorship on ST.com is extreme, and people are blocked for raising questions, and criticizing program polices, no matter how civil they are, as they do so. I am a good example. I have been blocked from that board at least twice - and I have never been un-civil. Not by the general meaning of the term anyway.
What Lon is running is an extended version of the BBS.
It is all about supporting the parents and the programs.
Non-supportive comments are apparently considered to be un-civil.